Telesales Agent

About Us

PV Generation have been installing Solar PV systems across Ireland since 2015. Due to continued expansion, success & market growth we are seeking a full time Senior Solar technical Support Engineer.

If you would like to join a business who are committed to helping Ireland prevent the depletion of natural resources for generations to come, then this could be your next career opportunity.

Here at PV Generation, we have a people first policy which extends not only to our customers but also to our team. We pride ourselves on having a friendly and supportive work culture, with an open-door policy.

We have a team of over one hundred dedicated employees all with a passion for sustainability and the world we live in.

If you’re looking to progress your career in Solar PV with a reputable company that offers support, career progression and lives by core values such as trust, quality and honesty then you’ve found us.

PV Generation, where your career truly begins.

About the role

We’re searching for a Call Centre Agent who doesn’t just sell the idea of solar and execute lead acquisition but will build a team around them that reflects their enthusiasm and passion.

Our Call Agent Team believes in teamwork, while making the sales experience for our potential customers extraordinary. We are looking for self-motivated and eager professional to join our growing team. We will provide all equipment and thorough training to guarantee your success!

Our ‘INSIDE APPOINTMENT SETTERS’ will call on new and potential customers who may have had interest in solar at one point in time; or consumers who have agreed to receive information for solar through a self-guided advertisement online. You will discuss the benefits of solar with the goal of setting up a qualified appointment for our Solar Sales Specialist.

Selected candidates must be friendly with strong phone and verbal communication skills, along with active listening skills and proficient with a computer. You must be poised to handle and overcome objections in a positive manner.

Key Responsibilities

• Ensure calls are effective, high quality, maintained, and followed up on.
• Objection handling.
• Checking Roof Viable on google maps.
• Can do attitude.
• Continuously ensure to meet targets and KPI’s are achieved.
• Must be able to maintain a high volume of outbound calls and hit KPI’s themselves.
• NO selling, book a free assessment for Irish homeowners that have inquired about Solar PV.
• Encourage customers to check out our reviews on Google and social media.
• Most of all, book high quality appointments.

Requirements

• Min 1 years’ experience in customer service, retail, hospitality, or sales environment.
• However, if you love talking and have a positive attitude with a high drive this is the job for you! We will train you!!
• Excellent communication skills.
• Above average influencing skills.
• Excellent time management and problem-solving abilities.
• Ability to comprehend and simplify the benefits of solar to potential customers.
• Ensure that the call centre goals are met.
• Demonstrated experience of hitting key targets and KPIs.

Benefits

• Monthly Uncapped Bonuses, Individual Sales commission.
• Working with the most reputable solar company in Ireland in a fun vibrate workforce.
• Strong industry knowledge and technical support.
• Friendly team culture.
• Ongoing training, guidance, and monitoring.
• A product that is government subsidized.
• Help save the environment.
• Fresh leads daily to help you achieve your target.

We’re looking for a STAR to join our team… and are ready to employ you NOW… If you fit ALL the above, expect an interview!

To apply for this position, email your CV to careers@pvgeneration.ie